{"id":62490,"date":"2022-08-24T08:49:27","date_gmt":"2022-08-24T06:49:27","guid":{"rendered":"https:\/\/www.autologg.com\/support\/"},"modified":"2026-05-19T15:03:23","modified_gmt":"2026-05-19T13:03:23","slug":"support","status":"publish","type":"page","link":"https:\/\/www.autologg.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; fullwidth=&#8220;on&#8220; disabled_on=&#8220;on|on|off&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; background_enable_color=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_fullwidth_menu menu_id=&#8220;55&#8243; menu_style=&#8220;centered&#8220; fullwidth_menu=&#8220;on&#8220; active_link_color=&#8220;#FFFFFF&#8220; search_icon_color=&#8220;#000000&#8243; menu_icon_color=&#8220;#FFFFFF&#8220; cart_icon_font_size=&#8220;15px&#8220; menu_icon_font_size=&#8220;43px&#8220; _builder_version=&#8220;4.17.4&#8243; _module_preset=&#8220;default&#8220; menu_font=&#8220;||||||||&#8220; menu_text_color=&#8220;#FFFFFF&#8220; menu_font_size=&#8220;13px&#8220; background_color=&#8220;#727f94&#8243; background_layout=&#8220;dark&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;||||false|false&#8220; border_color_all=&#8220;#FFFFFF&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_fullwidth_menu][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; custom_padding_last_edited=&#8220;on|tablet&#8220; _builder_version=&#8220;4.16&#8243; background_color=&#8220;#ffffff&#8220; custom_padding=&#8220;40px|0px|40px|0px&#8220; custom_padding_tablet=&#8220;||20px|&#8220; custom_padding_phone=&#8220;10px||10px|&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row custom_padding_last_edited=&#8220;on|phone&#8220; _builder_version=&#8220;4.16&#8243; custom_margin_tablet=&#8220;|||&#8220; custom_margin_phone=&#8220;&#8220; custom_margin_last_edited=&#8220;on|desktop&#8220; custom_padding=&#8220;30px||30px|&#8220; custom_padding_tablet=&#8220;30px||20px|&#8220; custom_padding_phone=&#8220;&#8220; use_custom_width=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text _builder_version=&#8220;4.16&#8243; header_font=&#8220;|700|||||||&#8220; header_text_align=&#8220;center&#8220; header_line_height=&#8220;1.3em&#8220; header_font_size_tablet=&#8220;35px&#8220; header_font_size_phone=&#8220;30px&#8220; header_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h1>Welcome to the AutoLogg Support<\/h1>\n<p>[\/et_pb_text][et_pb_search exclude_pages=&#8220;off&#8220; placeholder=&#8220;How may we help you?&#8220; button_color=&#8220;#1ea0ef&#8220; _builder_version=&#8220;4.16&#8243; form_field_text_color=&#8220;#919191&#8243; button_font=&#8220;||||||||&#8220; button_text_color=&#8220;#ffffff&#8220; form_field_font=&#8220;|300|||||||&#8220; 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button_border_radius__hover_enabled=&#8220;off&#8220; button_one_border_radius__hover_enabled=&#8220;off&#8220; button_two_border_radius__hover_enabled=&#8220;off&#8220; button_letter_spacing__hover_enabled=&#8220;off&#8220; button_one_letter_spacing__hover_enabled=&#8220;off&#8220; button_two_letter_spacing__hover_enabled=&#8220;off&#8220; button_bg_color__hover_enabled=&#8220;off&#8220; button_one_bg_color__hover_enabled=&#8220;off&#8220; button_two_bg_color__hover_enabled=&#8220;off&#8220;][\/et_pb_search][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; custom_padding_last_edited=&#8220;on|phone&#8220; _builder_version=&#8220;4.16&#8243; background_color=&#8220;#fbfbfd&#8220; module_alignment=&#8220;right&#8220; custom_padding=&#8220;30px|0px|70px|0px||&#8220; custom_padding_tablet=&#8220;20px||20px|&#8220; custom_padding_phone=&#8220;10px||10px|&#8220; bottom_divider_color=&#8220;#ffffff&#8220; bottom_divider_height=&#8220;70px&#8220; bottom_divider_height_tablet=&#8220;0px&#8220; bottom_divider_height_phone=&#8220;0px&#8220; bottom_divider_height_last_edited=&#8220;on|phone&#8220; border_radii=&#8220;on|30px|30px|30px|30px&#8220; border_width_all=&#8220;20px&#8220; border_color_all=&#8220;#ffffff&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row custom_padding_last_edited=&#8220;on|phone&#8220; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;40px|0px|66px|0px&#8220; custom_padding_tablet=&#8220;20px|0px|50px|0px||&#8220; custom_padding_phone=&#8220;10px||10px|&#8220; use_custom_width=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text _builder_version=&#8220;4.16&#8243; header_font=&#8220;||||||||&#8220; header_2_font=&#8220;|700|||||||&#8220; header_2_text_align=&#8220;center&#8220; header_2_text_color=&#8220;#333333&#8243; header_2_font_size=&#8220;30px&#8220; header_2_line_height=&#8220;1.2em&#8220; custom_margin=&#8220;||10px|&#8220; custom_margin_tablet=&#8220;20px|||&#8220; custom_margin_phone=&#8220;&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; custom_padding=&#8220;|||&#8220; header_2_font_size_tablet=&#8220;30px&#8220; header_2_font_size_phone=&#8220;25px&#8220; header_2_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2>Everything you need to know about AutoLogg.<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.16&#8243; text_font=&#8220;||||||||&#8220; text_text_color=&#8220;#333333&#8243; text_font_size=&#8220;22px&#8220; text_letter_spacing=&#8220;1px&#8220; text_orientation=&#8220;center&#8220; custom_margin=&#8220;|||&#8220; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p><span><strong>FAQ<\/strong> and more.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_4,1_4,1_4,1_4&#8243; custom_padding_last_edited=&#8220;on|phone&#8220; 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use_icon=&#8220;on&#8220; font_icon=&#8220;&#xe00b;||divi||400&#8243; icon_color=&#8220;#333333&#8243; image_icon_width=&#8220;35px&#8220; _builder_version=&#8220;4.16&#8243; header_font=&#8220;|300|||||||&#8220; header_text_color=&#8220;#333333&#8243; header_font_size=&#8220;18px&#8220; text_orientation=&#8220;center&#8220; animation=&#8220;off&#8220; icon_font_size=&#8220;35px&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8220;1_4&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_blurb title=&#8220;Export&#8220; url=&#8220;https:\/\/www.autologg.com\/export\/&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#xe091;||divi||400&#8243; icon_color=&#8220;#333333&#8243; image_icon_width=&#8220;35px&#8220; _builder_version=&#8220;4.16&#8243; header_font=&#8220;|300|||||||&#8220; header_text_color=&#8220;#333333&#8243; header_font_size=&#8220;20px&#8220; 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custom_padding__hover=&#8220;|||&#8220;][et_pb_blurb title=&#8220;Mileage&#8220; url=&#8220;https:\/\/www.autologg.com\/kilometerstand\/&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#xe60f;||divi||400&#8243; icon_color=&#8220;#333333&#8243; image_icon_width=&#8220;35px&#8220; _builder_version=&#8220;4.16&#8243; header_font=&#8220;|300|||||||&#8220; header_text_color=&#8220;#333333&#8243; header_font_size=&#8220;18px&#8220; text_orientation=&#8220;center&#8220; animation=&#8220;off&#8220; icon_font_size=&#8220;35px&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8220;1_4&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_blurb title=&#8220;OBD-interface&#8220; url=&#8220;https:\/\/www.autologg.com\/obd-schnittstelle\/&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#xe08d;||divi||400&#8243; icon_color=&#8220;#333333&#8243; image_icon_width=&#8220;35px&#8220; _builder_version=&#8220;4.16&#8243; header_font=&#8220;|300|||||||&#8220; header_text_color=&#8220;#333333&#8243; header_font_size=&#8220;18px&#8220; text_orientation=&#8220;center&#8220; animation=&#8220;off&#8220; icon_font_size=&#8220;35px&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;30px|0px|30px|0px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_4&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_blurb title=&#8220;Adjustments&#8220; url=&#8220;https:\/\/www.autologg.com\/aenderungen\/&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#x6a;||divi||400&#8243; icon_color=&#8220;#333333&#8243; image_icon_width=&#8220;35px&#8220; _builder_version=&#8220;4.16&#8243; header_font=&#8220;|300|||||||&#8220; 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_builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_blurb title=&#8220;Driving stops&#8220; url=&#8220;https:\/\/www.autologg.com\/support\/fahrtstopps\/&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#xe08f;||divi||400&#8243; icon_color=&#8220;#333333&#8243; image_icon_width=&#8220;35px&#8220; _builder_version=&#8220;4.16&#8243; header_font=&#8220;|300|||||||&#8220; header_text_color=&#8220;#333333&#8243; header_font_size=&#8220;18px&#8220; text_orientation=&#8220;center&#8220; animation=&#8220;off&#8220; icon_font_size=&#8220;35px&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8220;1_4&#8243; _builder_version=&#8220;4.16&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; custom_padding_last_edited=&#8220;on|phone&#8220; 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header_font_size_phone=&#8220;25px&#8220; header_font_size_last_edited=&#8220;on|phone&#8220; header_3_font_size_tablet=&#8220;30px&#8220; header_3_font_size_phone=&#8220;25px&#8220; header_3_font_size_last_edited=&#8220;on|tablet&#8220; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<h3 style=\"text-align: center;\">Is anything unclear?<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.27.4&#8243; text_font=&#8220;||||||||&#8220; text_text_color=&#8220;#333333&#8243; text_font_size=&#8220;22px&#8220; text_letter_spacing=&#8220;1px&#8220; text_orientation=&#8220;center&#8220; custom_margin=&#8220;||9px|||&#8220; custom_padding=&#8220;|||&#8220; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p data-pm-slice=\"0 0 []\">Visit help.autologg.com or chat with us using the bottom-right icon.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.27.4&#8243; text_font=&#8220;||||||||&#8220; text_letter_spacing=&#8220;1px&#8220; 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